Development of the mobile application شكايتي
Mobile application, GIS

 

The quality of your work, in the long run, is the deciding factor on how much your services are valued - Orison Swett Marden

The Municipality of Chefchaouen (MC) works daily to guarantee to its citizens an optimal quality of service. It is in this quality approach that the MC has designated us for the development of its mobile application “شكايتي” (Chikayati) intended for sending citizens’ complaints. The establishment of this new channel of communication between the citizen and the municipality aims to involve the citizen in the sustainable management of the territory and by giving him the right to claim any dysfunction related to any communal service, thus allowing the municipality to prioritize its interventions while taking into account their social impact.